Information for International Buyers

A Clear Path to Delivery.

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Order Process

From first inquiry to after-sales support.

  1. 01

    Inquiry

    Share market, products, sizes, finishes and estimated quantity.

  2. 02

    Quotation

    Receive availability, pricing and proposed commercial terms.

  3. 03

    Sample & Approval

    Review samples, specifications, artwork or private-label requirements.

  4. 04

    Pro Forma Invoice

    Confirm products, quantities, payment schedule and shipping terms.

  5. 05

    Production

    The order enters planning and production against the confirmed schedule.

  6. 06

    Quality Control

    Finished batches are inspected against the agreed order requirements.

  7. 07

    Dispatch

    Packing, loading and shipping documents are coordinated for release.

  8. 08

    After-sales

    Our export team remains available for delivery follow-up and documented claims.

Payment Terms

Payment method, deposit, balance milestone, currency and bank details are confirmed on the pro forma invoice for each order.

Shipping Terms

Incoterm, named port, freight responsibility, insurance and estimated sailing details are agreed before order confirmation.

Shipping & Documentation

Documents aligned with your destination.

Standard export documentation may include the commercial invoice, packing list, bill of lading and certificate of origin. Inspection, insurance, legalization or destination-specific certificates are identified before confirmation.

Commercial InvoicePacking ListBill of LadingCertificate of OriginInsurance DocumentsInspection CertificateDestination-specific Documents

International Buyer FAQs

Answers before you place an order.

Packing OptionsExport MarketsProduct CollectionsStart an Inquiry